Job Listings

Our goal is to build the perfect massage therapy family of employees, performing customized/therapuetic massage, where you WANT to come to work. Because we were founded by a massage therapist, we do things just a little differently. We'd love to show you what makes us special!   Benefits - Competitive base pay and $1000 Sign-on bonus - Full-Time MTs make $40,000-$75,000/ year includes tips - Paid time off - Tuition reimbursement or licensure assistance - Continuing education and Career Advancement Programs - Health care contribution, dental, vision, and Colonial Life options - 401K match contribution   We Offer A Supportive, Massage Therapist Focused Environment - Unparalleled career advancement opportunities for Massage Therapists (including our Elite/Master Therapist program) - All hydraulic massage tables - Booking, laundry, and other support processes handled for you - Flexible scheduling supporting career longevity - Ongoing training  - Focus on massage therapist self-care - Paid CEUs – online and in-person - Supportive, consistent on-site leadership Qualifications - Must have completed (or in the process of completing) a Massage Therapist program - Must hold or be in the process of obtaining licensure through the Ohio Medical Board - We love to speak with students, inexperienced, and experienced massage therapists with a wide variety of experience from private, medical massage therapy, resort spa / medical spa experience, and much more. - Must want to be part of a thriving team and continue to grow as a therapist

Elements Massage is looking for an outgoing, friendly individual to join our team as a Customer Service Representative.  The primary function of this position is to answer incoming phone calls for 5 studio locations in Dayton and Columbus, to book massage appointments along with suggesting upgrades for those visits.  The work location is an office building at 28 E Rahn Rd in Kettering.  Successful candidates will become familiar with benefits of massage therapy, book clients with the appropriate therapists, and discuss membership programs offered.  All to ensure a flawless guest experience.   Benefits: - Opportunity to be part of a team that is focused on the wellness of others by providing the best therapeutic massage possible. - Training and proven processes to support your success. - Potential for career advancement in our retail environments as a staff or management member. - Free monthly massages. - Paid time-off for full-time employees. - Discounted health, dental, and vision options in addition to Colonial Life plans and free telemedicine. - Eligibility for participation in a 401K with company matching contributions. Responsibilities: - Answering phone calls for 5 Elements Massage studio locations - Matching clients and therapists for scheduling, rebooking clients - Answering client questions about our services or their accounts - Reaching out to clients for rebooking or rescheduling of appointments, confirmation calls, marketing - Utilizing existing tools to track calls and response times, coordinate with other studios - Providing exceptional customer service Qualifications: - A positive and outgoing personality and desire to provide exceptional customer service. - Able to work independently during most shifts in a small office environment. - Available to work any shift, including evenings and weekends. - Customer service experience preferred. - Excellent verbal and written communication skills. - Computer competency preferred; Microsoft Office, Word, Excel, and gmail/ Googledocs - Industry experience, a plus - Web-based scheduling, a plus - Call-center experience, a plus - Attention to detail and ability to follow instructions (written and verbal) is essential - Ability to remain calm, confident, and flexible in a constantly changing environment