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WINNER of 2014 Franchisee of the Year!   No. 1 in Newsweek 2019 America's Best Customer Service list in the 'Spa, Wellness and Beauty' category!   Welcome to the Elements Massage Family! Our family includes: Goodyear, Glendale and Peoria.   We strive to be the best employer of Wellness Membership Advisors in Arizona!   Seeking an individual who thrives in a therapeutic environment and wants to make a positive difference in a customer’s life through health and wellness. Allow Us to Introduce Ourselves!   We’re delighted you’ve taken the first step in joining Elements Massage. We are one of the nation’s largest and fastest growing massage brands, and our success is due to the talents of people like you! We love working with individuals who believe in sales with a purpose.   First things first, a little bit about us…   Elements Massage personalizes every experience for our clients by providing a customer centric approach and matching a client’s needs with the appropriate massage therapist. By focusing on personalization, we promote a benefit that fills a gap in our consumers’ lives and differentiates Elements Massage in the market. The Wellness Program membership gives clients an opportunity to take time for themselves every month and can be the cornerstone of their health and wellness routine. Founded by a massage therapist in 2006, Elements Massage believes every position and every task is equally important in our ability to fulfill The Elements Promise™, which is our massage guarantee.   Not only do we strive to provide an amazing service to our clients, but it is equally important that we provide a safe, harmonious and amazing culture for our employees. The work we do every day is life changing. Why should our work environment be any different? We believe that everyone on our team contributes to the wellbeing of each and every client in their own personal way. And it is our duty to support you in your growth, confidence, and success at our studio.   Studio Specific Benefits  - Pay $12.80 per hour. - Commissions and bonuses based on monthly conversion of 30% or higher. - Medical, vision and dental insurance if you work 30+ hours a week - A complimentary monthly massage at the studio   Responsibilities and Duties  - Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio. - Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan - Following our proven sales process to enroll clients into the Elements Wellness Program - Being the first and final face of hospitality, whether on the phone or in the studio - Ensuring the client appointment paperwork and payment process is brief, painless, and accurate - Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world   Qualifications and Skills - Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. - The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients. - The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications: - Prior retail sales experience preferred; selling memberships or services in‐person to potential clients. - Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution. - Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs. - Driven to create the best work environment for the employees and the best experiences for the client.   AZ04003
Job Locations
US-AZ-Goodyear
Requisition ID
2022-9901
Benefit Eligibility
Dental, Free Services, Medical, Referral Bonus, Retail Discounts, Vision
WINNER of 2014 Franchisee of the Year!   #1 in Newsweek 2019 America's Best Customer Service list in the 'Spa, Wellness and Beauty' category!   #2 studio in Arizona by membership count in 2022!   Welcome to the Elements Massage Family! Our family includes Glendale, Peoria and Goodyear.   Our promise to you is to provide a studio environment where support is more than a word but a call to action! A place were you are appreciated for your unique talents and gifts! Our leadership team’s mission everyday is to seek out each therapist and figure out what that looks like to each of you. Every decision we make at the company starts with this mission and it’s what drives us every day. Each studio is supported by a general, regional, and an employee engagement manager to ensure your success!   We offer flexible schedules in a growth minded environment centered around a proprietary matching system, an industry leading service promise and a wellness program unlike any other in the industry!      We Offer A Supportive, Massage Therapist Focused Environment - Unparalleled career advancement opportunities for Massage Therapists - All hydraulic massage tables - Booking and other support processes handled for you - Flexible scheduling supporting career longevity - Ongoing training with our Massage Therapist Educator Eric Stephenson - Focus on massage therapist self-care - Paid CEUs – online and in-person - Supportive, consistent on-site leadership   Why It’s Great To Be A Massage Therapist At Elements - Competitive base pay - Full-Time MTs make $55K - $60K / year includes tips - Monthly bonus opportunities - Commission opportunities - Free monthly 1 hour massage - Discounts on services - Health, vision and dental benefits for employees working 24+ hours a week - Free (CEU's) - Paid time off for full time employees - Professional insurance reimbursement - Master & Elite Massage Therapist Career Advancement Program - Earn up to an addiitonal $8.00 per session hour! - Body breaks between appointments Our Massage Therapists are responsible for  - Following our proven systems for providing a superior massage therapy experience for clients and members - Customizing massage based on client needs and preferences - Providing a professional recommendation for next steps in a client’s treatment plan - Creating SOAP/intake notes for each massage session Qualifications and Skills - Must have completed (or in the process of completing) a Massage Therapist educational program - Must hold or be in the process of obtaining a license or certification to apply - Must be fully licensed/certified to perform Massage Therapy prior to performing sessions at the studio. - We love to speak with students, inexperienced, and experienced massage therapists with a wide variety of experience from private, medical massage therapy, resort spa / medical spa experience, and much more AZ00016
Job Locations
US-AZ-Goodyear
Requisition ID
2022-9900
Benefit Eligibility
Dental, Free Services, Medical, Other, Paid CEs, Referral Bonus, Retail Discounts, Vision

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