Retail Sales Associate / Customer Service

Front Desk / Sales / Wellness Associate | Elements Massage – Nutley

Pay: $16.00 – $18.00/hr + Monthly Sales Bonuses & Commissions

Schedule: Part-Time / Full-Time (Peak hours: Evenings & Weekends)

Benefits: Health, Dental, Vision, Aflac, 401(k), PTO & Free Monthly Massage/Facial

Love Sales, Service, and Personal Wellness?

If you bring high energy, love connecting with people, and thrive in a goal-oriented environment, Elements Massage Nutley wants you on our team!

We’re hiring a Front Desk / Sales Associate to be the face of our studio. In this role, you’ll drive membership sales, support our service providers, and deliver a seamless, high-end guest experience.

What You’ll Do

• Drive Membership Sales: Confidently educate clients on our Elements Wellness Program and close new membership subscriptions.

• Elevate Guest Experience: Welcome clients warmly, manage check-ins/outs, and maintain a calm, premium studio atmosphere.

• Maximize Schedule Volume: Master our booking software to schedule appointments, rebook clients, and optimize room utilization.

• Sell Enhancements & Retail: Recommend add-on services (Hot Stone, CBD) and gift cards to customize client care.

What We’re Looking For

• 2+ Years Experience: Background in retail, hospitality, spa, or membership sales (subscription/membership sales preferred).

• High Energy & Polish: Confident verbal communication, a warm presence, and a professional demeanor.

• Sales-Driven: Motivated by hitting monthly targets, conversion rates, and earning performance bonuses.

• Peak Availability: Must be available for peak volume shifts, including evenings and weekends.

Ready to grow your career with us? Apply today!

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of ETM. Elements Massage® + design are registered trademarks owned by ETM.