Retail Sales Associate / Customer Service

 

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 

 

Retail Sales Associates enjoy the following perks:

• Pay $13 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Dental and Vision Insurance
• A complimentary monthly massage at the studio

 

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Responsibilities include:

• Reporting to work in a timely fashion 
• Opening and or closing the studio 
• Checking clients in and out 
• Selling and explaining the benefits of our monthly membership to clients (this is not commission based) 
• Booking and scheduling clients via our online booking system, telephone, or email 
• Working with our therapists to accommodate clients 
• Light cleaning of the studio including vacuuming, dusting, cleaning restrooms, taking out trash 

Qualifications include:

• High-school diploma or GED 
• Reliable transportation 
• Timeliness 

The benefits of working for us are are extensive including:
- One free monthly massage or facial- Must work at least 10 hours monthly to qualify
- Dental and Vision offered 
- flexible hours/ work schedule 
- quarterly bonuses based on performance 
- the opportunity to be a part of a wellness driven team serving our community 

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.