Are you looking for a management position with tremendous growth potential? Elements Massage may be the right place for you! The position presents a ground-floor opportunity for the right candidate to partner with the ownership team to build a successful, multi-unit wellness industry business. Please read the details below and if this sounds like you>>>Contact us today!!
Elements Massage Single-Studio Manager Benefits:
- Pay range $40,000 - $60,000/annually
- Growth incentive & bonus structure
- Medical & Dental employer contribution
- Paid time off
- 401K
- Free massage and skincare services
Superstar Managers at Elements Massage will:
- Consistently lead by example and demonstrate desired behavior for staff by focusing on membership sales, customer service, cash management, member retention, staff interaction and client follow-up
- Provide solid leadership and management presence
- Maintain quality service by following organization standards
- Maintain an impeccable and clean studio in accordance with our safety and sanitation standards
- Strive to be a positive role model emulating professionalism, integrity, empathy, kindness, self-control, effective communication, accountability, and a strong work ethic.
Leadership Responsibilities:
- Oversee all studio operations including sales and customer service goal setting
- Ensure our proprietary client service model is executed flawlessly
- Lead all people aspects of the business including meeting objectives related to employee turnover, employee experience, recruiting, hiring and training
- Model sales, customer service and other management duties in line with the Elements Massage system standards
- Implementation and refinement of local studio policies and procedures that align with organizational objectives
- Assist studio owners in setting and achieving profit goals for the entire studio, including daily, weekly and monthly targets
- Consistently create a friendly environment for clients and team members by greeting, assisting and quickly responding to questions and needs
Manager Qualifications:
- Experience as a sales manager, operations manager, and/or general manager
- Excellent leadership skills, ability to lead a team in an organized and efficient way ensuring operations run smoothly
- Proficient in creation and implementation of policies and procedures
- Proven excellence in Customer Service
- Very strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence and kindness
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights and weekends.
- Competent trainer and motivator
- Must be honest, trustworthy, reliable and lead with integrity and heart
- MindBody Software experience a plus!
