Elements Massage of Edgewater is seeking a passionate customer-centric professional to join our vibrant team as a Client Experience and Sales Specialist. Make a positive difference in the lives of others in a meaningful way. The ideal candidate ensures a welcoming experience for our clients.
Here's what we are looking for:
* Ability to follow our proven processes to ensure excellent client experiences and to sell the monthly Elements Wellness Program.
* The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
* Enthusiastic communicator with a genuine passion for creating memorable client interactions
* Reliable transportation and attendance
Responsibilities
* Drive exceptional client experiences using our innovative Service Path, strategically connecting clients with personalized wellness solutions including memberships, gift cards, and tailored service upgrades.
* Maintain a clean and organized reception/lobby area, ensuring it is always presentable to clients, this will include assisting in light cleaning duties.
* Be a team-player who is respectful, kind and thoughtful. You will collaborate with therapists, estheticians and other front-of-house staff.
* Provide excellent customer service skills by welcoming clients with a warm and friendly smile!
* Manage the studio's appointment scheduling system, phone, text, and email inquiries
Qualifications
* While prior customer service experience is a plus, we prioritize candidates with exceptional interpersonal skills, unwavering dedication, meticulous attention to detail, and a contagious enthusiasm for wellness.
SCHEDULE:
Tuesday 3:00pm-9:00pm
Friday 3:00pm-9:00pm
Saturday 2:00pm-9:00pm
*Hours during 2-3 week training period will differ
Calm and soothing atmosphere, surrounded by tranquil music and a serene ambiance
FREE monthly massage or facial at the studio
Paid Time Off
Commissions/bonuses
Tax-deferred retirement plan available
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