Wellness Membership Advisor

Requisition Post Information* : Posted Date 1 month ago(10/25/2021 1:29 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Customer Service/Sales


If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 


Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.


Our team members will earn commission for wellness plan sales and have opportunities to earn up to [$200+] in additional bonuses.


**COVID-19 Update**

With the health and safety of clients and our team members as our top priority, we have implemented new safety protocols and elevated cleaning procedures in accordance with federal and state guidelines for your protection. These include, but are not limited to: 

  • client screening questions, 

  • temperature checking, 

  • the use of personal protective equipment (PPE), and 

  • strategic scheduling to allow for cleaning between appointments. 


Our Brand Promise

To better the lives of everyone we touch.


Responsibilities and Duties (To be reviewed and changed based on individual studio needs)

  • Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

  • Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan

  • Following our proven sales process to enroll clients into the Elements Wellness Program

  • Being the first and final face of hospitality, whether on the phone or in the studio

  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate

  • Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world


Qualifications and Skills (To be reviewed and changed based on individual studio needs)

  • Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.

  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.

  • The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:

  • Prior retail sales experience preferred; selling memberships or services in��person to potential clients.

  • Customer Service in a spa��like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.

  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy��to��learn computer programs.

  • Driven to create the best work environment for the employees and the best experiences for the client.


Studio Specific Benefits (To be reviewed and changed based on individual studio needs)

  • Pay starts at $12.50 -$13.25 per hour depending on experience

  • Bonuses based on monthly conversion numbers

  • Medical insurance

  • A complimentary monthly massage at the studio


If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!



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