Retail Sales Associate / Customer Service

 

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 

 

Retail Sales Associates enjoy the following perks:

• Pay $13 per hour depending on experience
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200 in additional bonuses.

 

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

• Arriving at the studio at 8am to begin opening duties before clients arrive
• Answering calls & Setting appointments
• Continuousy improving conversion rates
• Keep up with laundry
• Maintain studio 
• Inventory
• Closing up studio

Our studio is open 7 days a week. Our shifts are 8-3, 10-5, and 3-9. We are commited to fairness and flexibilty in our scheduling. All front desk must be able to work all 3 shifts. Work a mix of morning, afternoon, and evening shifts to keep your job exciting and engaging. 

Collaborate with a talented team of professionals who are passinate about delivering exceptional experiences. 

- complimentary monthly massage
- one monthly chiropractic adjustment at The Joint 
- Major holidays off 

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.