Retail Sales Associate / Customer Service

 

 

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 

 

Retail Sales Associates enjoy the following perks:

• Pay $14-15 per hour depending on experience
• Bonuses based on monthly conversion number
• A complimentary monthly massage and facial at the studio
• Our team members will earn commission for wellness plan sales and have opportunities.

 

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Front Desk Tasks include:

- Prior Receptionist and or Front Desk experience.

- You must be able to manage Systems and programs to book appointments and operate our POS System plus learn the scheduling system

- Deliver a positive and ubeat Dimeanor when working

- Deliver Customer Service and Customer satisfaction based off of the customers needs

-Proper Phone verbiage and language when answering calls

-Ability to multi-task and work as a team

-Light cleaning duties plus administrative work

-ABILITY TO ADAPT TO SALES AND CLIENT RENTENTION

( All Staff member are required to pitch, suggest and to properly sell our membership package within the studio)

-Be confident to hit all KPI and conversion goals and statistics

 

Prior Front Desk and or Receptionists experience is required , If not please have prior Customer Service and Retail experience when applying. 

Hourly Pay Plus commision on all membership sales and signups. 

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.