About Us
At Elements Massage® Lake Oswego, we’re redefining what a massage studio can be. We believe wellness is personal — and every step of your experience should reflect that. From the first phone call to the final farewell, we follow The Elements Way® to deliver handcrafted, therapeutic care that supports each client's unique goals.
As part of a brand founded by a massage therapist, we’re passionate about creating a space where clients feel supported and teams feel valued. Whether someone seeks relief, recovery, relaxation, or rejuvenation, we tailor the experience to meet their needs.
And it all begins with you.
Our Wellness Membership Advisors (WMAs) are the heart of our studio experience — warm, knowledgeable, and genuinely invested in helping clients feel their best. You'll be the first and final touchpoint for each guest, guiding them through the benefits of therapeutic massage and supporting their long-term wellness journey through our membership program.
This role blends hospitality, customer service, and consultative sales in a team environment built on support, care, and collaboration.
Greet clients warmly in person and over the phone, setting the tone for a relaxing experience
Consult with clients about their goals and recommend services or membership plans that align with their needs
Educate new and returning clients on our Wellness Membership Program and package options
Schedule appointments, manage client profiles, and process transactions with accuracy and ease
Support the flow of the studio by collaborating with massage therapists and leadership
Keep the lobby and workspace calm, clean, and welcoming
Meet or exceed personal and team-based sales goals to unlock bonus opportunities
Previous experience in customer service or consultative sales (wellness, hospitality, or retail experience a plus)
A warm, professional communication style — in person, on the phone, and over email
A natural ability to build trust and make others feel comfortable
Strong organizational skills and attention to detail
Enthusiasm for helping others commit to long-term wellness
Willingness to work evenings and weekends
Bonus points if you’ve worked with Mindbody or a similar scheduling system
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