Retail Sales Associate / Customer Service

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 

 

Evening shift 3 pm - 9:30 pm 3 to 5 nights per week.

 

Retail Sales Associates enjoy the following perks:

• Pay $13 - $15 per hour based on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio.

 

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and skincare products while building customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships, products or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

• Promote services, skincare products and our Wellness Program, meeting performance goals
• Provide great customer service in person, through text/email and on the phone
• Schedule appointments on the phone and in person
• Maintain a clean facility by completing daily laundry and cleaning tasks
• Stock products and consumables
• Follow supervisor's instructions on tasks to maintain the day-to-day operations

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.