Elements Massage-Woodridge
The Front Desk Sales Associate is responsible for the reception area and overall seamless daily operations of the studio. We are a membership-based business and your role as a Sales Associate is to inform and sell our Wellness membership.
This is a permanent part-time role with the possibility of increased hours and advancement opportunities.
Applicants must be available to work any SHIFT, including weekends. The studio is open 7 days a week.
- Provide top-level customer service to all guests
- Properly open or close the studio according to Standard Operating Procedures.
- Accurately schedule, change and cancel appointments.
- Acknowledge and greet everyone who enters and leaves.
- Actively promote services, enhancements, membership, and retail promotions and/or discounts available.
- Provide detailed descriptions of services, enhancements, retail products, appointment cancellation policy
- Utilize computers with skill and proficiency and only for business purposes.
- Handle guest/client questions and concerns professionally and courteously, ensuring top-level communication.
- Provide accurate, appropriate, and timely responses to all requests
- Maintain a clean, safe, fully stocked, and well-organized studio including front of house and back of house areas.
- Maintain a positive attitude and contribute toward a healthy workplace.
- Regularly attend, participate in, and support training and staff meetings.
- Assist in all areas of operation as requested by management
- Be on time for all SHIFTS -candidates must have a proven track record of on-time performance
You may apply on Indeed, or email your resume to woodridgemgr@elementsmassage.com
