Sales Operations Assistant Manager

Looking for a management position with growth opportunities in the Wellness industry?  Elements Massage® is looking for a sales manager / operations manager to oversee sales and operations for a Massage Therapy wellness studio. Contact us today!

Elements Massage® Studio Manager Benefits:

• Competitive pay and bonus structure
• Dental Insurance
• Paid Time Off (PTO)
• Free massage therapy services
• Thriving workplace culture

• Oversee Daily Operations: Manage and optimize the day-to-day activities of the team, ensuring smooth and efficient operations.

• Staff Training & Management: Train, develop, and manage staff to ensure they are equipped with the necessary skills and knowledge to excel in their roles.

• Drive Sales Performance: Set and monitor sales goals, ensuring the team consistently meets or exceeds monthly sales targets. Implement strategies to boost sales performance and identify growth opportunities.

• Monitor Sales Metrics: Regularly track key performance indicators (KPIs) and other relevant metrics, providing insights and feedback to improve team performance and reach business objectives.

• Social Media Marketing: Oversee and implement social media marketing strategies to enhance brand visibility, attract leads, and drive sales. Collaborate with the marketing team to create engaging content.

• Business Development: Identify and pursue new business opportunities, partnerships, and markets to help expand the company’s reach and drive revenue growth.

• Liaison Between Management and Staff: Act as a key communication link between management and staff, ensuring that information flows effectively and any concerns are addressed promptly.

• Team Motivation & Morale: Foster a positive work environment by motivating the team, maintaining high morale, and cultivating a strong, cohesive team culture that drives success.

• Conflict Resolution: Handle any conflicts or challenges within the team, ensuring issues are resolved in a timely and professional manner while maintaining a positive and productive work environment.

• Performance Reviews & Feedback: Conduct regular performance reviews with team members, providing constructive feedback and actionable recommendations for improvement.

• Continuous Improvement: Stay up-to-date with industry trends and best practices, implementing improvements to sales processes, tools, and team workflows to enhance efficiency and effectiveness.

• Collaborate Across Departments: Work closely with other departments (e.g., marketing, product development, finance) to ensure alignment on sales goals, strategies, and initiatives.

This role is ideal for someone with strong leadership, organizational, and communication skills who is passionate about driving sales and maintaining a positive, high-performing team environment.

Manager Qualifications - A great manager believes in the therapeutic benefits of Massage Therapy, and has the following:

• Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Implement structure, policies, and procedures.
• Customer Service oriented
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• Competent trainer and motivator
• MindBody Software experience a plus

©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.