Retail Sales Associate / Customer Service

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If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 

 

Retail Sales Associates enjoy the following perks:

• Pay $15.75- $17.00 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Discounts on services.
• Medical insurance
• A complimentary monthly massage at the studio.
•  Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200+ in additional bonuses.

 

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Open availablity, Night shifts, Morning shifts
• Prior experence in Mindbody is a bonus 
• Multitaking abilities
• Outstanding analytical skills, attitude, enthusiasm, professionalism, attention to detail and organizational skills. 
• Micosoft, Excel, Google knowledge.

• Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients

• Informing new clients about the benefits of the Elements Wellness Program, a no hassle membership plan

• Follow our proven sales process to enroll clients into the Elements Wellness Program and build customer loyalty

• Being the first and final face of hospitality, whether on the phone or in the studio

• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate

• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

• Cleaning Duties

• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Open availablity, Night shifts, Morning shifts
• Prior experence in Mindbody is a bonus 
• Multitaking abilities
• Business Mindset
• Effective Communication 
• Outstanding analytical skills, attitude, enthusiasm, professionalism, attention to detail and organizational skills. 
• Micosoft, Excel, Google knowledge.

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Bonuses based on monthly conversion, can be upwards of $200 or more

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Medical, vision and dental insurance full time 

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Earn free massages service 

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401K

- Discounts

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.