Esthetician / Aesthetician

An esthetician is responsible for providing high-quality facials that meet clients' skin-care needs. The Esthetician will be accountable for completing a thorough skin analysis of each client, providing a customized session plan based on their skin type, and performing a relaxing facial service. Estheticians will also educate each client on their recommended frequency of visits and any take-home regimens to maintain their results between sessions.

 

Qualifications and Skills 

• Must have completed an Esthetics / Aesthetics educational program
• Licensed to provide facial services in your state or municipality
• A client service-oriented individual who can communicate effectively with clients, studio management, and coworkers
• Thrives in a fun, team-oriented environment
• Previous experience in a spa environment or providing facials is a plus

Provide high-quality facial services:

• Review the client’s intake form to determine any contraindications or considerations before the service.
• Complete a skin analysis of each client to determine what type of service/product should be used to achieve their desired outcome.
• Customize a 60-minute facial service plan for each client based on their unique needs and skin condition.
• Provide a relaxing facial experience through cleansing, treating, exfoliating, and moisturizing.
• Maintain a clean and organized workspace in accordance with studio guidelines.
• Adhere to all health and state safety regulations and guidelines.

Educate clients regarding services, visit frequency, and at-home care:

• Explain the benefits of regular facials and the positive impact clients may have in the overall improvement and health of their skin.
• Provide each client with a recommendation on how frequently they should return for facial services to maintain their desired results.
• Customize and recommend an at-home regimen for each client to maintain their desired results between sessions.
• Demonstrate/explain the proper use of each recommended product and how often it should be used.

 

Communicate professionally with clients and team members:

• Educate clients about the service they are to receive to ensure alignment on what the end goals are for the session.
• Address any concerns during the session by educating and communicating with the client.
• Maintain a written record of services provided and products used during each session. This includes but is not limited to notating what products clients have enjoyed during a session and those which may have caused adverse reactions.
• Keep a clear line of communication with the studio management team regarding client needs, inventory needs, additional training needs, and more.

 

Complete other tasks and projects as assigned by studio leadership.

• Licensed to perform facial services in your state and/or municipality.
• Experience with customer service in the beauty industry.
• Experience in educating or providing service and product recommendations.
• A proven track record for gaining repeat business is a plus.
• A proven track record in upgrading services to clients is a plus.
• High levels of resilience: solution-focused, especially when presented with complexity and the seemingly impossible.
• High levels of dedication: willing to voluntarily go the extra mile.
• High levels of vigor: Positive and uplifting attitude – works well individually, in teams, and in large group collaborative settings.
• High levels of absorption: You have high focus, love what you do, and get lost in your work.
• High levels of creativity: You look at problems as puzzles and provide a unique perspective in contributions.

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