Tired of being on your feet all day? Or working in a stressful environment having to deal with the general public of walk in retail customers? If you’re looking for a spa sales associate / customer service job where you can positively change the lives of clients promoting health and wellness in a relaxing spa team environment, then look no further!
Our Wellness Member Advisor Sales Associates enjoy the following perks:
- Competitive hourly pay $17 - $19 per hour depending on experience PLUS sales commission and bonuses.
- FREE staff monthly facial or massage / Discounted facial or massages for staff, friends and family!
- Work in a clean & peaceful spa ambiance and surroundings.
- Be part of a 5-star oriented, friendly team!
- Elements is a smoke-free work environment.
- Employee Assistance Program (EAP) benefits available
- Paid Training
- Paid sick time
- Pre-tax 401k retirement savings
- Opportunity for professional growth into management with training from experienced staff.
- Our team members will earn commission for wellness plan & skincare product sales and have opportunities to earn up to $200+ in additional bonuses.
Responsibilities:
- Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan.
- Following our proven sales process to enroll clients into the Elements Massage Wellness Program
- Being the first and final face of hospitality, whether on the phone or in the studio
- Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
- Working as a team with our Managers and Massage Therapists to create an environment where clients are cared for.
- Maintaining a clean environment in accordance with federal / local regulations and organized & welcoming environment to welcome our staff and guests.
Qualifications:
- Must have worked in a customer facing environment where you are confident and comfortable speaking with and establishing good rapport with clients, making face to face sales pitches in a convincing and conversational manner is expected.
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Must be proficient and adept working with web based computer / POS systems or scheduling systems (experience with MindBody software is a huge plus!); scheduling and payments are all processed with computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
- Demonstrate great verbal and written communication skills to engage with clients face to face, via text, or through the phone to make the client / guest feel special and welcome!
- Proficiency with modern office tools and systems; scheduling and payments are all processed with web-browser computer programs.
- Ability to multi-task and be flexible to work in a changing, dynamic environment.
- Self-starter / takes initiative to keep productive and contribute to completing operational tasks.
- Maintain a clean, organized spa environment.
- Must love massage / facial skincare services since that's our business!
- Must have a great smile and friendly personality!
- Be available evenings and weekends.
