Elements Massage of Clifton Park is looking for a Sales / Customer Service Associate to create an exceptional experience for all clients every time they come in.
- Informing all visitors about the benefits of the Elements Wellness Program, a no hassle membership plan
- Following our proven sales process to enroll clients into the Elements Wellness Program
- Being the first and final face of hospitality, whether on the phone or in the studio
- Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
- Working as a team with our Managers, Massage Therapists and Estheticians to create an environment where clients are the center of the world
The SKILLS we are looking for:
- Ability to follow our proven sales process to sell Elements Wellness program and build customer loyalty.
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients.
- The right candidate can turn every incident of client criticism to a story of great customer service.
The QUALIFICATIONS you need to have:
- Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
- Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
- Be driven to create the best work environment for your teammates and the best experiences for the client.
The COMPENSATION we will provide:
- $16 - $18.50/hour depending on experience and availability
- Monthly Performance Bonuses (ongoing)
- Paid Time Off
- A complimentary massage or facial at the studio - every month!
- Health Insurance
- Dental/Vision
- Retirement Savings (401-k)
- Aflac Supplemental Insurance
If working in a rewarding sales environment in a great wellness studio sounds exciting, you should apply today!
