Retail Sales Associate / Customer Service

Requisition Post Information* : Posted Date 2 weeks ago(7/10/2024 3:09 PM)
Requisition ID
# of Openings
Job Locations
US-NJ-Nutley NJ
Category (Portal Searching)
Customer Service/Sales
Benefit Eligibility
401K, Dental, Medical, Vision


Elements Massage of Nutley is looking for an engaging and outgoing personality to join our team as a Wellness Membership Advisor (WMA).  If you’re looking for a sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 


Retail Sales Associates enjoy the following perks:

  • Starting Pay $16 - $18 per hour depending on experience
  • Monthly bonuses
  • Medical insurance available after 90-days
  • FREE monthly massage or facial at the studio


Here's what we are looking for:

  • Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service. 


  • Deliver a great client experience by executing our industry leading Service Path
  • Sell memberships, gift cards and session upgrades
  • Maintain all areas of the studio in a clean, neat, organized manner
  • Be a team-player who is respectful, kind and thoughtful
  • Accept challenges and use resources to find solutions


  • Prior retail sales experience preferred; selling memberships or services inperson to potential clients.
  • Customer Service in a spalike or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easytolearn computer programs (MindBody).
  • Driven to create the best work environment for the employees and the best experiences for the client.
  • Must be available to work at least 3 shifts every week with one shift being on Saturday or Sunday.

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.


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