Retail Sales Associate / Customer Service

Requisition Post Information* : Posted Date 3 weeks ago(11/7/2022 3:37 PM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Customer Service/Sales
Benefit Eligibility
401K, Dental, Free Services, Medical, Paid Time Off


If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! 


Retail Sales Associates enjoy the following perks:

  • Pay is $17 per hour depending on experience plus generous commission for Wellness Plan sales!
    • Our commission structure: earn $20 for each 1-Hour Wellness Program sold, $35 for each 90-Minute Wellness Program sold, and $40 for each 2-Hour Wellness Program sold
  • Bonuses based on monthly conversion numbers
  • Medical insurance and 401K
  • A complimentary monthly massage at the studio


Here's what we are looking for:

  • We are currently hiring for Wednesdays: 2:45pm-9:45pm and Fridays/Saturdays/Sundays: 11:00am-7:00pm or 10am-6pm, with opportunities to pick up/cover other shifts.
  • Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service.



  • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
  • Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.


Legal Disclaimer

Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.


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